Policy Information

Shipping Policy

Please review this policy carefully before placing an order. We aim to keep our process clear, transparent and easy to understand.

Last updated January 2026
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This page provides general policy information for Agriguard360 customers. Product handling and usage information should always be reviewed on the product label before use.

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Shipping Policy

At Agriguard360, we are committed to providing reliable and transparent order processing. Below you will find important information regarding our shipping coverage, order processing times, and delivery estimates. If you have any questions, our support team will be happy to assist you.

Shipping Area

Shipping is currently available only within Germany, France, Italy, Spain and the Netherlands. Orders with delivery addresses outside these countries cannot be processed at this time.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received. Orders placed outside our business hours will be processed on the next working day. Orders are not processed on weekends or public holidays.

Delivery Time

Standard delivery within Germany, France, Italy, Spain and the Netherlands usually takes approximately 4–7 business days after dispatch. These delivery times are estimates and not guaranteed. Delays caused by shipping carriers, logistics issues, or unforeseen circumstances may occur and are outside our control.

Shipping Costs

We offer free standard shipping on all orders within Germany, France, Italy, Spain and the Netherlands. No additional shipping charges apply.

Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email. Where available, this email will include a tracking number which can be used to monitor your shipment status online.

Contact Information

Official Name: MERCURA ENTERPRISES LTD
Business Name: Agriguard360

Address:
2 Frederick Street, King’s Cross,
London, WC1X 0ND,
United Kingdom

Email: support@agriguard360.com
Phone: +44 333 057 6070

Business Hours:
Monday – Friday
09:30 – 17:00 GMT

Response Time: 1–2 business days

Contact

Need help with this policy?

For policy-related questions, order support or product information requests, please contact our customer service team. We strive to respond to most inquiries within 24–48 business hours on weekdays.

Official Name MERCURA ENTERPRISES LTD
Business Name Agriguard360
Address 2 Frederick Street, King’s Cross, London, WC1X 0ND, United Kingdom
Customer Service Hours Monday to Friday, 09:30 – 17:00 GMT
Response Time We strive to respond to most inquiries within 24–48 business hours on weekdays.
Important notice

Use crop-care and plant-protection products with care. Always read the label and product information before handling, storage or use.